FAQs

Q1 How to buy?

You can purchase our ceramics thru:
1. click-here to our eSHOP 
2. click-here to Facebook message
3. whatsapp Whatsapp message to +6019.825.1852
4. or visit theceramicdesignerSHOP at: 4-2-05, D’Vida @ BJCC, Persiaran Balairong, Bukit Jelutong, 40150 Shah Alam, Selangor Darul Ehsan, Malaysia

Q2 Where is theceramicdesignerSHOP?

theceramicdesignerShop address:
Ground Floor 2-G-05, D’Vida Jalan U8/101A, Bukit Jelutong, Shah Alam 40150 Selangor, Malaysia
theceramicdesignerShop Showroom Address
4-2-05, D’Vida @ BJCC,Persiaran Balairong, Bukit Jelutong, 40150 Shah Alam, Selangor Darul Ehsan, Malaysia

Q3 Do you offer bulk-discounts?

Yes, depending on items/sizes/stocks, but generally:

  • 21-50pc: 30%
  • 51-100pc: 35%
  • 101-300pc: 40%
  • 301-600pc: 45%
  • 601-1000pc: 50%
  • 1001 above: negotiable

Q5 How to contact us?

You can get in touch with us via:
1. WhatsApp 019-8251852
2. Email: keceramics@gmail.com
3. Facebook: theceramicdesignerSHOP

Q6 What is the basic raw materials?

1. Ceramic Clay
2. Wooden Frames
3. Metal Rods/Stands

Q7 What is the return policy?

Unfortunately we do not offer return policy. However, if there is a defect on your item during delivery, kindly send a photo proof of the defect and whatsaap to us at +6019.825.1852. We will replace it with new one.

Q8 I am not in Malaysia, can I still order from theceramicdesignerShop?

Yes you can. Kindly drop an email request (info@theceramicdesigner.com) to us and let us know which item (providing the SKUs No.) and the quantity. We will reply you with the final price + shipping cost before we proceed with the order.