It is very simple to order with theceramicdesigner. Just follow this simple steps.
SHOP by choosing your product
CONFIRM  your Shopping Cart
CHECKOUT by filling up required information and
CHOOSE your payment method
PLACE your order and
RECEIVED order confirmation via email
– We will process order and deliver your product

Yes, you will! An order confirmation with order summary will be sent to you via Email right after you have placed your order with a successful transaction.

– Go to “cart”
– Select the item you wish to remove
– Click the “x” button on the chosen item

When you added your desired item to the cart, it does not guarantee your booking of the item. If you do not proceed to checkout and made payment immediately, your item still is subjected to change in stock, price and discounts rule.

We offer payment by secure credit card transactions. Your card number will be protected using industry-leading encryption standards. We assure a safe purchasing experience on our site. We support the following payment options at kéceramics:

– Credit / Debit Card / Online Banking via iPay88
– Paypal

You will be notified via SMS and email within 24 hours upon completion of order confirmation from your respective bank (for confirmation of bank payment) and from us.

Please be aware of your Bank reconciliation schedule as this might have impact on your payment (payment cannot be performed during bank reconciliation time).

Bank reconciliation time only affect payment method via Online Banking and will happen at around 11.30 p.m. to 1.30 a.m. depending on your bank.

Your security is important to us and we take it very seriously. Every credit card transaction occurs within a secure environment. We do not retain your credit card information after your order is completed; it is submitted directly to our banks.

theceramicdesigner’s official receipts are usually attached with the item in the parcel. However, in the event if you did not receive the receipt for the item, please send your request to us > here. We will assist you right away.