You can track your order online 24 hours/7 days by following these steps:

– Go to https://theceramicdesigner.com/v1/order-tracking/
– Enter your order number and email address
– Press “TRACK” to process

Shipping rates are calculated based on weight, dimensions, origin, and destination. It’s also based on your selected shipping option. 

Note: Your shipping fee (if any) will be clearly indicated at the time of checkout that available in the Order Summary box.

While shopping, you can see the shipping fee at the product page if applicable. (1) Enter your delivery postcode and (2) the shipping fee will be displayed. Please note that final shipping fee is only confirmed at checkout page.

Important: Vouchers and automatic discounts do not apply to shipping fees, unless otherwise stated..

We are unable to provide you with an exact date and time of the delivery. Delivery times are influenced by product availability, geographic location, your shipping destination and the courier partner’s delivery schedule in your location.